Friday, February 24, 2017

How micro-influencers are becoming essential to marketers


Snapchat-Snaplytics-analytics-influencer
Image Credit: Shutterstock/SunKids
Consumers are becoming savvier at tuning out ads, and marketers are scrambling to find new ways to reach them. At the same time, people — especially teens and millennials — are becoming increasingly engaged with online influencers.
Some statistics illustrate where we’re headed:
  • 32% of internet users will use an ad blocker in 2017 (eMarketer)
  • 90% of consumers trust peer recommendations. Only 33% trust ads (Nielsen)
  • 40% of millennials say that their favorite YouTuber understands them better than their friends (Google)
No wonder 75 percent of marketers are now using some form of influencer marketing. Influencer marketing represents a new pull method of advertising — by partnering with voices that consumers already trust, brands can pull people into their brand message through authentic storytelling and creative content development. Influencer marketing is a relatively new concept but is quickly becoming a de facto part of the digital marketing mix.
influencers-google-trends

What are micro-influencers?

While influencer marketing is on the rise, activity has primarily centered around larger influencers, also referred to as “macro-influencers.” These influencers typically have millions of followers and include such names as Huda Kattan, Zach King, and PewDiePie. Working with macro-influencers like these comes with significant costs, both in dollars (up to hundreds of thousands of dollars for a single post) and potential PR headaches (point in case, PewDiePie’s recent anti-semitic videos forced Disney and YouTube to drop their sponsorships with him).
Fortunately, there’s a wide range when it comes to influencers, and that’s where micro-influencers come in. Although exact definitions vary, you could think of micro-influencers as digital influencers with a total audience size of between 1,000 and 100,000 followers.
Tamara Kelly of MooglyBlog.com via Instagram
Above: Tamara Kelly of MooglyBlog.com via Instagram
Image Credit: Instagram

Think these influencers are too small to make an impact? In fact, when it comes to engagement, smaller is actually better. Makerly recently published a study that showed influencers with smaller followings actually have higher engagement on their posts than their larger counterparts. In fact, micro-influencers with 10,000 to 100,000 followers are 4x more likely to get a comment on a post than are macro-influencers with 10 million followers.

Advantages of working with micro-influencers

Higher engagement
As noted above, micro-influencers tend to have greater engagement on each of their posts than macro-influencers. This means their engagement value per follower tends to be higher than for larger influencers.
According to Makerly’s study, influencers with 10 million followers have a like rate per post of 1.6 percent, while micro-influencers with 1,000 followers see a far higher like rate of 8.0 percent.
Markerly, “Instagram Marketing: Does Influencer Size Matter?”
Above: Markerly, “Instagram Marketing: Does Influencer Size Matter?”
Image Credit: Markerly
Topical specificity and authority
Micro-influencers are more likely to post about specific, even niche topics. Many are experts on their topic and have loyal followings of people who share their passion. When it comes to micro-influencers, you can find fly fishing bloggers, cosplay Instagrammers, and vegan cooking YouTubers.
If your brand fits a niche interest, these micro-influencers can be a huge asset in your marketing mix. Not only will they be more likely to be personally interested in your product, their audiences are more likely to be receptive to your brand, and the influencer’s recommendation is more likely to be seen as authoritative.
Less competitive
Macro-influencers are in huge demand — everyone knows who they are, and brands large and small are fighting to work with them. So not only is it hard to get their attention, but once you do, their prices are often sky-high (large influencers with 5 million followers can command fees of $100,000 per post). For many startups and smaller brands, macro-influencers often don’t make sense from a budget perspective.
Although many micro-influencers do receive a high volume of requests, they are easier to reach and often charge much more reasonable rates.
Personal relationships with followers
Micro-influencers are more likely to have real, personal relationships with a higher percentage of their followers, since many influencers start out with their friends as their initial follower base and grow from there. As influencers grow larger, they naturally tend to know fewer of their fans personally.
Micro-influencers will also have more time to interact with their followers, responding to more of their comments and fan emails than macro-influencers can. This contributes the micro-influencers’ more intimate relationship with each follower and potentially leads to greater engagement and value being placed on their recommendations.
Perceived as more authentic
Macro-influencers increasingly resemble commercialized media companies, with agents, press kits, and frequent, highly visible brand collaborations. Conversely, micro-influencers are more likely to be doing what they do purely out of the love of doing it. Some may not even approach their posting as a business at all. Their recommendations may consequently carry greater weight with their followers.

How to find micro-influencers

Use hashtags
Hashtags are a great way to find people by surfacing posts based on specific topics. Try more specific hashtags, like #frenchcooking or #cookingforone that match your niche, instead of more general ones, like #cooking. Social networks that most actively use hashtags include Instagram, Twitter, and Facebook.
influencers-hashtag
Bloglovin’
Bloglovin‘ is a large community where bloggers share their latest posts. It’s a great way to find bloggers on virtually any topic. People are very active there, and the site is easy to search. Just follow bloggers who catch your eye and build a relationship from there.
influencers-bloglovin
BuzzSumo
BuzzSumo is a powerful marketing tool that gives you access to thousands of bloggers and social media influencers. You can pull together lists of influencers on virtually any topic and export them to a spreadsheet to conduct outreach. You can also search by post or content type to see which influencers have the top-performing content in terms of likes and shares, based on any keyword. BuzzSumo is great for finding micro-influencers since the platform covers even small influencers.
influencers-discovery
Your follower list
There are probably micro-influencers within your own social media followers right now. They are prequalified as interested in your brand, so you just need to search through your followers and identify people with larger followings who might make sense for a partnership.
Google
A good old-fashioned Google search is another great way to find micro-influencers. Depending on the niche, you can easily find lists or directories of blogs or influencers associated with your interest.

How to work with micro-influencers

Focus on relevancy
In a world with infinite choice, relevancy is king. Influencers are being approached with offers every day, so why should they choose to work with your brand? The more closely your brand or product aligns with their interests (and what they post about), the more likely they will be to want to work with you.
Think long-term
Think of your online niche as your digital neighborhood and influencers as your neighbors. Some may come and go and others you’ll see again and again. Rather than approaching influencer marketing with a transactional mindset, think about cultivating long-term relationships. Get to know the influencers you work with, and let them get to know you and your brand. Often the lasting, enduring relationships are not only more enjoyable and personally rewarding, they can have the largest impact on your business.
Follow and engage with micro-influencers
Prior to going in with a formal request, follow each influencer on social media, engage with their posts, and initiate conversation. This helps you better understand their personality and interests so you can determine their fit with your brand. It also helps you approach them with a more personal request, which is more likely to get a positive response.
Offer personal discount codes
Providing selected influencers with an official promo code that gives their followers a discount at your store helps cement that influencer’s role as an ambassador of your brand. Influencers will appreciate the association with your brand, as well as the chance to offer a perk to their readers. Discounts codes also can greatly increase the conversions you see from an influencer campaign, providing followers an additional incentive to buy.
Lead with what’s in it for the influencer
This is Sales 101, but when you do approach an influencer, make sure your message is tailored to their needs, not yours. Don’t make the very common mistake of crafting an outreach email that essentially describes your product and focuses on your key selling points. Influencers sift through dozens of requests per day and are far more likely to pay attention to an email that speaks to something they care about and offers something they need or want.

Tuesday, February 21, 2017

#SocialSkim: Facebook Undermines LinkedIn, Amazon Takes on Skype:


This week's 'Skim highlights two giants taking on a third: Facebook undermines Microsoft's LinkedIn with job application tools, and Amazon launches its own version of Microsoft's Skype for Business.
Meanwhile, LinkedIn Premium unveils data-driven features; Facebook's new app brings the social network to your TV screen; Yik Yak's founder launches a Slack-like app for college students; and much more...
Skim to stay on top!
1. Now people can apply for jobs on Facebook
Watch out, LinkedIn. Facebook is making a play at two markets underserved by the world's best known professional social network: lower-skilled workers and people who aren't actively looking for work. Business Pages in the US and Canada on the platform will now be able to post job openings as status updates, host the positions on the Jobs tab of their Page, and let users send their applications directly through Facebook Messenger.

Click Here!
The new feature could certainly open up a new revenue stream for Facebook, as companies might opt to boost their listings to get them in front of the eyes of more users if Facebook would allow it. Moreover, Facebook eventually plans relevancy sorting and recruiting tools, which would make it even easier for candidates and companies to find the right fit.
2. LinkedIn Premium users just got a ton of data-driven new features
The business-centric social network followed up its major desktop redesign last month with a big shakeup of its offering for Premium Career and Premium Business subscribers.
Premium Career subscribers now have access to a suite of personalized insights, including positions they'd likely be top applicants for, connections at potential employers, and similar professions in fast-growing companies.
Premium Business subscribers' insights now include timely data on company pages (see image, below), as well as data on when businesses have viewed their profiles.
All Premium subscribers can also count unlimited access to LinkedIn Learning's 9,000 courses as an extra perk.
3. Meet Chime, Amazon's answer to Skype for Business
Amazon Web Services (AWS) launched a product challenging Microsoft's Skype for Business, as it offers organizations voice and video calls and instant messaging. The move marks Amazon's moves into software as a service (SaaS) and could put the company on track to compete with the likes of Slack, Cisco WebEx, and even Google's Hangout.
Amazon Chime offers a free version, but a Plus Edition gets your organization user management with Active Directory support. Serious brands can up their ranks to the Pro Edition for screen sharing and video that scales out to up to 100 users, along with unlimited VoIP service.
Will you brand consider Amazon's newest tool?
4. It's here: Facebook's TV app for video streaming
In a few weeks, Facebook users who've saved videos they've come across on their News Feeds but didn't have time to watch in the moment will be able to kick back on the couch and view them on the big screen at home.
The social network is launching a new, free app on TV set-top boxes, such as Apple TV, Amazon Fire TV, and Samsung Smart TV, for Facebook users to enhance their viewing experience by linking Facebook videos to their televisions. The new app will also recommend videos for users.
The launch also opens up the possibility of new ad revenues for the social network, particularly as the company courts creators to produce longer content specifically with the new set-top app in mind.
5. In the face of poor earnings reports, Twitter trims down its ad products
The social network's advertising business has begun shrinking, and underwhelming (4% year-over-year) user growth proves Twitter still hasn't found the magic mix for products that attract users as well as revenues. It's time for a change, and the social network plans to pare down its ad business that many think became too overloaded with options that don't fit into Twitter's newly honed mission of being "the best and fastest place to see what's happening in the world and what people are talking about."
Ad products not getting significant buy-in from advertisers will be shuttered. CEO Jack Dorsey noted 2017 would be about "simplifying and differentiating...revenue products." Twitter's no stranger to shakeups; and though this process could be painful for employees and users alike, it's certainly necessary to get it back in flying shape.
6. Yik Yak is back with a Slack-like app for college students
The founder of Yik Yak is rebounding from the app's collapse with a new app, called Hive, also geared for university students. Yik Yak co-founder Brooks Buffington founded it as a way for college students to chat with their peers via various "channels" based on classes, majors, and interests.
For now, however, Hive is available only on iOS and Android to users with .edu email addresses at Furman University, where the founder went to school. Hive could be onto something big by marrying the messaging trend with Facebook's original signup method, but the fact that coursework is not often taken as seriously as professional work on Slack could mean the app faces becoming noise in a landscape chock full of competitors.
7. How you should approach video on Twitter for maximum engagement
A study conducted by Twitter and Omnicom Media Group revealed keys to optimizing your video content for the platform. Click through for the results, but we've highlighted the most important takeaways and best-practices:
  • Keep it short: Videos of 15 seconds or less hit the sweet spot to drive memory encoding among users.
  • Strike quickly: Videos with story arcs that are introduced quickly have a 58% higher chance of being viewed past the three-second mark.
  • Do it in the morning: As a platform, Twitter is "most likely to elicit a feeling of personal relevance and detail-oriented memory encoding" in the morning.
8. Facebook wants to be your meteorologist, too
Facebook plans to take over yet another part of your day so that soon you won't have any excuse to leave the platform. The social giant introduced a new weather app within the hamburger (three-line) menu in the bottom right corner of the app on iOS and Android. Users can now customize the app based on their location.
Facebook plans to eventually move its new weather forecasts into users' News Feeds, hoping to make your other weather applications obsolete. While you search for the new weather section on the app, you might just be surprised at how many features you didn't realize Facebook already provided: money transfers, instant games, a WiFi finder, and much more.
9. Five reasons blogging is key to marketing your business
We often get so caught up in the latest features on Facebook and Snapchat, that we forget to go back to the basics—like blogs. If you're working for a B2B company, your blog can be your most valuable social media platform—and the key to establishing yourself or your company as an expert in your industry.
In case you've been putting your blog second to your Facebook page, here are five core reminders of why your blog is critical to lead generation:
  1. Answers and advice: Your customers likely do a Web search to find solutions to their problems, and your blog serves as a better place to offer information during this stage of the customer journey.
  2. Conversions: Other social media might push a less-formal narrative on your products to grab users' attention, but your blog can demonstrate credibility and expertise.
  3. SEO: Your website likely isn't updated all that frequently, but fresh content is key to Google's search algorithm, and so regular blog updates can help.
  4. Engagement: Use your other social channels to invite conversations about your blog posts by prospects, and answer questions and concerns directly.
  5. Low cost: The cost of hiring people or agencies for content creation is moderate compared with many other traditional media/advertising.
10. Take a hard look at these top B2B content marketing tactics
Although B2B has often trailed behind B2C in marketing innovation, the rise of social media has helped level the playing field—as has value-adding content marketing, which gives B2B marketers an equally powerful approach.
If your company is not fully on board with a coherent strategy just yet, to jump-start your brainstorm you've got to check out an infographic of 2017's biggest trends in content marketing—from the latest developments in content creation and strategy and an emphasis on lead generation and Web traffic, to the evolution of content creation tools. Check out the full infographic for an in-depth look.
11. We'll wrap with tragedy played out on Facebook Live
Last week was unfortunately marked by tragedy on Facebook, proving that the social network has big strides to make in security, and that its livestreaming service, Facebook Live, has significant challenges to overcome.
Two radio journalists in the Dominican Republic were shot dead during a livestream broadcast on the social network on Tuesday; also, on the same day, a two-year-old boy and a man were killed, and a pregnant woman was injured, in a shooting in Chicago—and also caught on Facebook Live.

It's not the first time that Facebook, and in turn its users, has come face-to-face with horrific crimes, and it prompts the question of how the social network can possibly create a safe environment for users.

Monday, February 13, 2017

#SocialSkim: Facebook Lite, Pinterest Search Ads, Rethinking Snapchat:

This week's 'Skim is all about fighting for the next user: Why you should consider Facebook's low-bandwidth app, Facebook Lite; why Snapchat's fastest-growing demographic will surprise you; what you need to know about how the Super Bowl played out on social, and the brands and social networks that claimed victory; what big play Pinterest is making in search; how to convert Instagram users to buyers; how B2Bs tap into social; and much more...
Skim to stay on top!
1. Facebook Lite hits 200 million users
The social network's low-bandwidth world revenue skyrocketed 52% in 2016 thanks to the lite version of Facebook's app, which makes it easier and more enjoyable for users with poorer data connections to sign up and spend more time on the platform.
The social giant's revenue in "Rest of World" regions (those outside of US & Canada, Europe, and Asia-Pacific) ballooned to $839 million per quarter last year.

Click Here!
Facebook Lite launched in June 2015 and will now expand to Israel, Italy, United Arab Emirates, and South Korea. Oh, and there are some great ad options for your brand should one of these markets be in your purview.
2. Snapchat's fastest growing demographic is... those older than 35!
There's been a lot of chatter about Snapchat this past week after the company prepared its IPO, but the app bucking its stereotype of being elusive and cryptic for anyone older than Millennials wasn't in the headlines. In fact, research shows the app's fastest growing cohort of users is those age 35 and over.
The demographic grew 224% in 2016, with 33 million US users over 35 using the app in the last quarter, up from 10 million the previous year. Although reach encompassing this age group is still significantly less than that of competitors Facebook and Instagram, the app still has room to grow.
Now if it can just keep its cool, edgy social network demeanor as the adults join the party.
3. Everything you need to know about the 2017 Super Bowl on social media
You already know, but to put into perspective how important it is to be present on social media, you only need to look at the numbers: Super Bowl LI generated more than 27.6 million Tweets, 240 million Facebook interactions (90% of which were on mobile), and 150 million Instagram interactions.
Whereas Pepsi and T-Mobile walked away as the champs of Twitter in terms of mentions, Audi took the prize on Facebook with its politically charged equal-pay commercial. After the US, the four countries most engaged around the event on social include Mexico, Canada, Brazil, and Germany.
Click through to see how else the 64 million Facebook users and 44 million Instagram users interacted with brands and each other during the big night.
4. Pinterest rolls out search ads, and here's how they work
Before search ads, advertising on the social pinboard platform meant buying Promoted Pins that would display your products only alongside relevant searches. The new search ads, on the other hand, appear right after users type something in the search bar.
The ads will be automatically created from product inventory, giving advertisers the ability to pay on a per-impression, pin-click, or engagement basis, and newly introduced ad groups make the platform familiar for any marketers used to pay-per-click campaigns on Google or Bing.
5. Snap's IPO filing paints a less rosy picture for the company's future
While Snap Inc.'s Snapchat grew leaps and bounds in 2016, growth almost came to a halt when Facebook's Instagram launched its own competing Stories feature that replicated one of Snapchat's most popular functions.
Although it's difficult to say for sure that Instagram's to blame, Instagram Stories attained the nearly same number of Snapchat's 150 million daily active users within five months of launch. Snapchat, in turn, walked away from Q4 of 2016 with growth at only 3.2%—the weakest figure since 2014, according to publicly available data.
Wall Street might still be convinced the app can build a healthy business based on its history, but expect investors to be obsessed with their growth numbers.
6. Pinterest doubles down, introduces visual search through users' cameras
How many times have you seen something IRL (in real life), and wanted to know where you could buy it, how much it costs, or just wanted more information? Well, Pinterest plans to give you that power, with the help of your phone's camera.
The pinboarding app calls it Lens, and the new product means users can simply open their cameras, look at any image, and the social network will break that visual down into pieces, letting users then search for related elements through those pieces.
Those users might just be ripe in the impulse buy moment of the purchase funnel, and Pinterest might just deliver those users a link to the online store to fulfill that need.
7. A guide to converting Instagram followers to buyers
Forrester study finds that Instagram boasts 10 times more engagement than Facebook, and that users redirected to other websites from the platform tend to be more interested than those on other social networks. But how can you tap into all these untapped leads?
AdWeek's got a guide to assist, with tips to understanding Instagram's demographics, your customers, steps to maximizing a paid campaign on the platform, cross-promoting with similar accounts and brands, using Instagram ads, and much more!
8. Hootsuite paves path to paid social campaigns with AdEspresso acquisition
Hootsuite, the social media scheduling platform many of your teams might already use, is making a play to become a bigger part of your social media strategy with its acquisition of Facebook and Instagram ad platform, AdEspresso.
The company will roll out an enterprise platform dubbed Hootsuite Ads to assist marketers in creating, deploy, and measure their ad campaigns across the social networks. As posts on most social networks suffer from declining organic reach, budgets for paid content are increasingly becoming the only way for brands to stand out from the crowd.
Will you use Hootsuite to place your social media ads?
9. Five great ways B2Bs tap into social
Social media experts are well aware that B2B brands are often wary of wading into the depths of social media marketing. eMarketer reporter Maria Minsker lays out five key ways for B2B brands to use social to generate leads and increase sales.
Covered in detail: using content marketing on social to gradually engage buyers, expanding beyond the LinkedIn Mecca, being unafraid of reusing content across different social media platforms, exploiting the importance of social media at industry events, and building an expert community rather than focusing on growing a massive audience.
10. Navigating the social media ad spend
Marketo has a to-bookmark infographic for all of you marketers out there still baffled by the plethora of advertising options on social networks.
Today's landscape means organic content no longer gets the same traction it used to, and not investing in paid methods of social media advertising can leave your brand in the shadows.
Marketo breaks it down by platform with what social marketers are using, the tips and tools the social networks offer to optimize campaigns, how consumers view each in the buying process, and simple demographics to help you get started in choosing the right platform for you.
11. We'll wrap with how politically charged Super Bowl commercials led social discussion
Most brands avoid the controversial and stick to humor to strike a chord with the Super Bowl's audience, but this year those brands that strayed from the pack and ventured into social commentary generated the most buzz given the political climate of today's America.
Airbnb decided to run an ad one week before the game, and highlighted its commitment to housing refugees, while Coca-Cola revived a 2014 Super Bowl ad mashup of a multilingual version of "America the Beautiful."
Not all brands received positive feedback, however, with Budweiser seeing #BoycottBudweiser trending on Twitter after its ad portraying the journey of the company's founder arriving in the United States and experiencing discrimination.
What was your favorite ad? Check out how the rest of America reacted. And sound off in the comments section below!