Tuesday, August 5, 2014

New Twitter #hashtag definitions could help brands avoid mistakes

               New Twitter #hashtag definitions could help brands avoid mistakes




Dive Brief:

  • This week, the Wall Street Journal spotted a new feature Twitter is testing that provides definitions of hashtags. 
  • The WSJ noticed the feature by searching for hashtags in the iOS app. When a popular hashtag is searched, a definition will appear, i.e. "#OITNB Orange is the New Black" and "#rt Russia Today." 
  • These hashtag explanations could help marketers quickly find the meaning behind trending hashtags, creating an opportunity to jump in on the conversation and also avoid snafus like tweeting a hashtag for the wrong reasons — like the Celeb Boutique #Aurora incident.

Dive Insight: 

If the feature becomes a mainstay, the hashtag definitions could really help marketers navigate the system. Sometimes, it's not always clear what a trending hashtag is about — especially if a lot of users are misinterpreting it. With a little more explanation, marketers can find hashtags that will work to their advantage.