Tuesday, January 9, 2018

How to Create Engaging Social Media Campaigns That Get Attention

Getting people's attention on social media is more difficult than ever.
Between content shock and ever-changing social-network algorithms, reaching your audience via Facebook, Twitter, and other platforms isn't easy.
Certainly, quitting isn't an option, either. So, what should marketers do? Create focused and well-written campaigns that cut through the static, of course.
Follow along and we'll cover how to write killer social media campaigns from start to finish. You'll learn...
Let's get started.

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It All Starts With an Idea
Big ideas are the basis for much of creative marketing. Although much has been said about the death of "the big idea" in the classic advertising sense, it's still possible to adapt it to our digital times.
Here's what David Ogilvy had to say about ideas in 1983: "It takes a big idea to attract the attention of consumers and get them to buy your product. Unless your advertising contains a big idea, it will pass like a ship in the night. I doubt if more than one campaign in a hundred contains a big idea."
A caveat here: we're talking about organic social media, not paid advertising (although social media advertising is important, it's not the focus of this article).
Everything in that Ogilvy quote applies to our social media battleground as much as it did to traditional advertising.
A disconcerting volume of uninspired posts is being published every day because of a "quantity over quality" mindset. There's an alternative to that spray-and-pray approach, however. It involves generating a solid angle (or "big idea") and writing a connected campaign of posts around it.
Start by identifying an idea for a core piece of content your social media campaign will promote. This could be...
Your campaign messaging should address the intersection between your audience's interests or pain points and a solution your company is uniquely qualified to provide.
One example of a classic big idea that combines an audience's interest with a company's mission is Nike's "Just Do It" slogan. That simple phrase still informs the company's brand strategy, even on social media.
For example, consider this Instagram post:
826,443 likes. Now that's solid engagement.
Let's break down a few things this post does well:
  • It incorporates a relevant hashtag.
  • The post copy is on-point.
  • It connects the audience's interests and Nike's brand with something relevant.
Best of all, it's not that complicated to integrate this big-idea approach in your social media content.
How Do I Write a Killer Social Media Campaign?
If this kind of creative execution really is within the grasp of any competent marketing writer, how do you get started putting together a campaign with this kind of power?
Let's start with the basics.
1. What Do You Want Your Audience to Do?
Figure out what exactly what kind of action you want your post to inspire. Here are some examples:
  • Improve a skill.
  • Solve a common problem.
  • Gain useful knowledge.
For your brand, your desired actions might be...
  • Clicking through to a landing page
  • Reading a blog post (and maybe even completing an opt-in form)
  • Engaging with your brand (liking, commenting, sharing, or otherwise indicating you made a positive impression)
The key is making sure your posts bridge the gap between these two sets of desires.
2. Finding the Right Words
Once you know the intended benefits for yourself and your audience, try to distill your messaging into three simple points. As an exercise, try filling in the following blanks:
"Our brand is...
   [ADJECTIVE 1]
   [ADJECTIVE 2]
   [ADJECTIVE 3]"
Now, you're off to a rolling start.
3. Choose Your Channels
The way you speak to your audience may (and most likely should) differ from channel to channel. So, be thoughtful about channel selection.
The choice you make comes down to understanding your audience and goals. Ask yourself which channels are most appropriate for your campaign based on what you want to achieve.
For reference, follow this visual guide outlining each network's primary attributes (and choose accordingly):
4. Establish a Basic Posting Schedule
Before you begin writing, figure out how many posts you'll create. Start by asking these three questions:
  • Which networks am I creating content on?
  • How many other campaigns are we running concurrently?
  • How much time do I have available?
(Although there's no set schedule that any given campaign should follow, if you need a starting point, this guide may help.)
5. Now Write the Crap Out of Your Campaign
We've done a lot of work, and we haven't even started writing yet. Once your preparation is out of the way, it's time to start writing your campaign.
One way to start is to open a text editor (Word, Google Docs, or any other you prefer) and list the following:
  • Networks: If your campaign will span multiple networks, break up your doc into sections for each one.
  • Post copy: This is where you'll write the content for each post.
  • Image direction: If you're working with a designer, give them an idea for what each image should be.
  • Image copy: Any text that'll be applied to each graphic should be included, too.
  • URL: If your campaign is promoting a webpage, include that link in your campaign doc.
Once you start writing your campaign, your doc might begin to look something like this:
Continue completing your campaign content this way until you've written every post.
6. Optimize Every Post for Each Network
To make your message stick, follow these points:
  • Maintain consistent voice and tone: And keep both appropriate for each network you're writing for.
  • Stay focused: You don't need to repeat the same verbiage all the way through every post, but each one should drive home a single point.
  • Optimize every post for each network: Different networks have different best-practices for length, hashtag usage, and more.
One way to make sure each post is tailored to each platform is to use the Social Message Optimizer, a free Web-based tool that makes it easy to score posts before they're published (our team at CoSchedule built it).
Visit the webpage and enter the text of your post, then hit Score My Message and scroll down to see a full analysis of your post.
  • First, you'll see how well it's optimized for each network.
  • Next, you'll see a summary overview breaking down the mechanical elements of your post.
  • Further down the page, you'll see a deeper mechanical analysis of your post (along with some data-backed pointers on how it can be improved):
Now, Fire Up Your Keyboards
Now that greater reach and engagement is at your fingertips, it's time to put your post into practice. Equipped with this guide, you're ready to crush your organic social media campaigns with more effective messaging and mechanics.

Best of luck, and be sure to leave your top social media writing tips in the comments below.

Monday, January 8, 2018

#SocialSkim: Snapchat Everywhere; Zuckerberg's Surprising 2018 Goal

This week's 'Skim: how and why you might see a lot more of Snapchat on the Web this year, and the scary numbers that explain why it could soon introduce unskippable ads; Mark Zuckerberg's personal 2018 resolution to fix Facebook; Instagram introduces recommended posts into users' feeds and new way to share Stories to WhatsApp; 2018 social media trends and predictions you need to keep an eye on; basic social media mistakes companies still make, and how to fix them; and much more...
Skim for a running start into the new year!
1. Snapchat developing third-party sharing features
With Facebook, Instagram, and WhatsApp all incorporating their own version of Snapchat Stories into their platforms, for the first time ever Snap Inc. is looking for ways to broadcast its user-generated content outside the walls of the Snapchat app itself.
The social network, struggling with user growth since going public in 2017, is starting off the new year with hopes of enabling users and brands to share Stories on other social media networks, and even on a proprietary Web player, too. The feature has been dubbed Stories Everywhere.

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Snap is also exploring the possibility of licensing Snapchat Stories—both user- and employee-generated—to platforms that host breaking news and sports coverage.
2. Mark Zuckerberg's 2018 personal goal is to fix Facebook before it implodes
In 2014, he learned Mandarin. In 2016, he built an AI assistant for his home. But in 2018, Mark Zuckerberg's personal goal appears to be, ironically, going back to the start of it all, before he had other ambitions to worry about: fixing Facebook.
In a blog post this week, Zuckerberg described his goal as focusing on fixing important issues to protect the Facebook community from hate and abuse, and defending its users from nation-state propaganda.
Though that might not seem like a personal goal or resolution, the Facebook CEO says focusing more intensely on these issues, rather than creating an unrelated goal, as he has in the past, will enable the company to end 2018 on a more positive note than the year that just ended.
3. Instagram flights recommended posts in feed
The Facebook-owned social platform has launched a feature that puts recommended posts within users' feed, making it the first-time users won't have to navigate to the app's Explore section to find content they might like.
The new Recommended for You section, which will be clearly labeled to avoid confusion with the normal Instagram feed, will feature 3-5 posts based on content liked by accounts that users follow.
Critics and naysayers can take refuge in the fact that the new section will appear only after a user has viewed all posts in their normal feed—and that it can be temporarily disabled.
4. Snapchat reportedly entertains (partially) unskippable ads
According to some of Snapchat's media and advertising partners, the social network is considering forcing users to watch at least three seconds of ads before they're able to skip past them.
That consideration likely stems from the less-than-business-friendly fact that most of the platform's young users skip ads within less than one second. That leaves brands unhappy, and that's not a good thing for Snapchat.
Snap Inc. CEO Evan Spiegel has been notoriously unfriendly toward the inclusion of ads, which could explain why users have been able to move past them with the simple tap of the screen, but that format just hasn't inspired advertiser confidence the way Snapchat's sales team would hope for. Changes could be coming in the new year.
5. WhatsApp rings in 2018 with 75 billion messages
The Facebook-owned social messenger WhatsApp had a record breaking 75 billion messages sent on its platform on New Year's Eve, including 18 billion messages with video or image content.
Even more impressive? WhatsApp Status, the app's Snapchat Story clone—launched in February 2017—now boasts more than 300 million daily users, nearly double that of Snapchat.
With Facebook Stories, Instagram Stories, and WhatsApp Status, Facebook is carving out a large niche in a field it didn't even create.
6. Step into 2018 on a solid footing with these social media trend predictions in mind
Just as in years prior, the big social platforms will be ushering in tweaks and changes in 2018, and social media marketers must stay on top of them all if they are to have viable strategies. But what are the key trends we can expect for the year to come? Social Media Examiner spoke with social media professionals to get their take on where the focus will be in 2018.
Covered in detail: Why brands will turn to YouTube for lead generation; how LinkedIn's plans to roll out video ads will change the B2B game, and why the platform's organic reach will boom; what you can do about impending increases in social advertising costs; Instagram will become a hub for social advertising; and much more.
7. Facebook tests Instagram Stories for WhatsApp
A new Facebook test is letting users cross-post their Instagram Stories directly to their WhatsApp Status via the Instagram app. Instagram had already introduced cross-posting for Stories to Facebook, and now it seems the social giant is aiming to maximize the amount of content shared across all its owned platforms.
The move also makes sense for users. Rather than having to individually create a Story to share on Instagram, then one to share on Facebook, and another to share as a WhatsApp Status, they can create in one place and share across all their accounts with the click of a button.
But brands beware: Customizing and tailoring your content for each platform can go a long way toward improving your social media performance, so don't always opt for a one-size-fits-all approach.
8. Our tweets are now too many and too long for Library of Congress to archive
If you didn't know it already, the Library of Congress has been archiving every single tweet you've ever hit send on since 2010, if your Twitter account isn't private or protected. But that's all about to change.
Citing an increased volume of tweets, an extended character limit, and the fact that it collects only the text of tweets even though content on the platform has become more visual, the Library of Congress will from now on archive tweets only on "a very selective basis."
We have a feeling President Trump's tweets will make the cut. Interested to see whether any of your Twitter masterpieces made it into the books? You'll have to wait, because the collection is, ironically, still not publicly available.
9. Here are the basic social media mistakes companies still make, and how to fix them
A Harvard Business Review article has lots of feelings they want to share about how companies still make basic social media errors, and you might just find that some pertain to your team's social media approach.
The biggest takeaway? Unsurprisingly: not enough companies are tying their social media strategies to their business objectives.
Instead of focusing purely on social media objectives, or limiting a brand's presence to only the two biggest platforms, companies must take steps to tie their social performance to concrete business objectives, such as brand awareness as customer experience, as well as test a mix of various platforms to discover which social networks can prove most effective in furthering goals, the article states.
Deciding on important performance metrics, integrating social media across departments, and making sure your content is engaging are ways to start the new year right, and the article tackles it.
10. We'll wrap with the UK's plan for an extremism tax on social network companies
The UK security minister this week minced no words about what his government sees as the need for social media giants to be held responsible for their role in growing online extremism.
In fact, Ben Wallace suggested, "We should stop pretending that because they sit on bean bags in T-shirts they are not ruthless profiteers. They will ruthlessly sell our details to loans and soft-porn companies but not give it to our democratically elected government."
He noted the UK is considering a tax on tech firms to assist in covering the increasing cost of policing related to online radicalization, and he cited encryption like that used by Facebook's WhatsApp as a major reason surveillance costs have grown. Facebook responded to Wallace's comments, highlighting its efforts to cooperate with law enforcement, but we have a feeling this scuffle is ar from over.

As social media continues to become a place where some can foster hate and fake news, all this and more might be why Bloomberg expects 2018 to be the year of censored social media.