Tuesday, January 24, 2012

Measuring The Business Impact Of Social Media

Written by Martin Michalik on January 22nd, 2012 | 2 comments
ROI, CTR, engagement rate, fans increase,…Also the social media activities must be measured for analysis and details on the impact of your business.
Measuring The Business Impact Of Social Media
As more companies understand that social media is about long-term and strategic approach that goes hand-in-hand with other marketing channels, it’s no longer perceived as a single shot into the dark.

Wildfire in cooperation with Column Five conducted in November an ROI survey of over 700 marketers from all around the world and compiled the results in the infographic below.
Some important key facts:
  • 97% of the surveyed marketers believe that social media marketing benefits their business;
  • 75% intend to increase media spending this year;
  • brands and market is currently focused on growing the fan base to engage and monetize in later phases.
The interesting part is, that there’s currently no standardized method how to measure ROI of social media success. For all the details, have a look.
The Great Return - Measuring The Business Impact Of Social Media Infographic
How is the ROI and success of the social media approach measured in your company and how do you set your KPIs based on them?